So you’ve made the decision to upgrade or replace your aging HVAC system for any number of reasons. It could be because your air conditioning bills seem too high, the unit is too noisy, or that some rooms are hot while others are cold.
The next question you may ask yourself, what brand should I choose? Today, Trane continues the tradition of applying leading-edge technology to the design and manufacturing of air conditioning and heating systems. Trane engineers spend years researching and developing products based on the analysis of consumer and dealer needs. Trane products and components are designed using the most durable materials and the most innovative technologies available.
Manufacturing products with the tightest specifications and the highest industry standards, Trane is able to control product quality from idea to installation. Trane air conditioning products are efficient to use, long-lasting, and provide the ideal home or work environment. With a legacy of innovation, and the determination to serve you with unparalleled expertise, outstanding quality and exceptional product offerings, why wouldn’t you choose a Trane?
Now that you’ve decided on a Trane, how do you choose a Trane Dealer in the Phoenix area? Below are questions to ask a dealer before scheduling your appointment:
- Do you have a certified Trane Comfort Specialist? Not every dealer qualifies as a Trane Comfort Specialist, but rather only those that meet Trane’s stringent standards and who demonstrate a commitment to customer satisfaction and continuing education. These dealers are committed to training to keep up to date with Trane’s latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort, as well as a system that delivers the efficiency its ratings promise and that you expect.
- Does the dealer perform Manual J Load calculations when providing comfort solutions for your home? Trane Comfort Specialist can determine the correct system type and size for your home by doing a room-by-room load calculation. This heat loss/heat gain analysis is the best indicator of the correct system size and takes into consideration such critical factors as: climate, number of windows and type of window treatments, insulation and ductwork, building materials and roof construction, skylights and fireplaces, ceiling heights, the number of people in your home.
- Are the technicians NATE certified? Organizations that are part of the NATE coalition include the U.S. Environmental Protection Agency and American Society of Heating, Refrigeration and Air-Conditioning Engineers.
- Does the dealer have a high Customer Satisfaction Rating? Ratings are based on service, installation and customer satisfaction conducted by an independent third-party service and updated weekly.
- Does the company have any complaints on the BBB or Registrar of Contractors?
- Has the company received any customer service awards?
- Are the technicians licensed, bonded, insured and fully background checked?
- Will the technicians be dressed in uniforms and arrive in clearly marked company vehicles?
On Time Air Conditioning and Heating meets and exceeds the highest standards required by Trane. On Time Air Conditioning and Heating is honored to be named “Customer Satisfaction Leader” by Trane. Contact us today to schedule a free consultation with one of our Trane Air Conditioning Specialists serving Phoenix, Arizona.